Social Media Health Network

Bringing the Social Media Revolution to Health Care

Greg Matthews (@gmatthews)

Passionate about Social Health; Enterprise Collaboration, Communication and Community 

Greg Matthews's Interests

MDigitalLife Twitter blogs Consulting change management social media doctor physician

Areas Of Expertise

None currently

Groups I Follow

SMHN Community

Activity by Greg Matthews

Greg Matthews (@gmatthews) replied to Should doctors or hospitals follow their patients on Twitter? · Sun, Aug 17 10:59pm · View  

Share away, Jason! DM me @chimoose if I can provide any more detail or context that could be useful.

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Greg Matthews (@gmatthews) replied to Should doctors or hospitals follow their patients on Twitter? · Fri, Aug 15 11:55am · View  

My doctor does! @DrJFrederick posts his blog URL and twitter handle in every exam room! In fact, I found him through his blog. He wrote about things that matter to me & my health, so I went in for a visit and he's now my PCP!

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Greg Matthews (@gmatthews) replied to Should doctors or hospitals follow their patients on Twitter? · Thu, Aug 14 12:51pm · View  

This is a really important issue, and I confess that I'm a little torn on the subject. Additionally, I think that the question is really different for hospitals as opposed to individual HCPs. I'll be writing something more substantive on this subject, but here's my thinking as it relates to doctors, specifically:
- I agree, of course, that doctors should never, ever engage with their patients in a public forum relative to that patient's health.
- I don't take any offense if my doctor doesn't choose to follow/friend me back for that reason - they need to maintain a really high wall to protect my privacy, their reputation, etc.
- If my doctor DID follow/friend me back, I'd be totally fine with that. I work [...]

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