Social Media Health Network

Bringing the Social Media Revolution to Health Care

Jason Slusarchuk (@JasonHoots)

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Activity by Jason Slusarchuk

Jason Slusarchuk (@JasonHoots) replied to I came across this Forbes article from last year that highlights an [...] · Wed, Aug 20 9:09am · View  

Great points, Pat. Thanks for sharing!

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Jason Slusarchuk (@JasonHoots) posted · Thu, Aug 21 4:49pm · View  

As you've probably seen, Community Health Systems was recently hacked and as many as 4.5 million patient records were stolen/compromised. The incident involved the installation of malicious software (malware) onto the health system network, allowing the criminals to silently gain access to health system data.

Security firms tell us that the use of malware is on the rise. We've seen this in examples like the recent data breach at a UPMC hospital that compromised the personal information of about 27,000 employees. Among those employees, 788 have since experienced some form of tax fraud or even had their bank accounts wiped clean.

The growing concern now is social media's role in propagating these attacks. Help Net Security reports that 52% of organizations have experienced [...]

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David Harlow (@dharlow) responded:

Not sure if there;s been word on what brought the malware into the system in this case, but the culprit is often a rogue file transmitted via personal email or social media. To the extent that malware may more easily end up on an institution's network via personal use of the web, an institution may increase the odds of staying clean by enforcing a prohibition on the use of the main network and machines for [...]

Posted Wed, Aug 20 at 11:30pm CDT · View

David Harlow (@dharlow) responded:

So, today's installment of the CHS saga includes statements that CHS had not done a complete job of applying Heartbleed patches. See: FBI warns healthcare firms they are targeted by hackers | Reuters – http://shrd.by/6sbqtJ [The original FBI warning is linked to in my Heartbleed post: The Iceberg Waiting for Your Health Care Data (HealthBlawg) – http://shrd.by/AZblwo My further rant on the subject: Massive data breach. Time for sports analogies? | David Harlow | LinkedIn [...]

Posted Thu, Aug 21 at 4:49pm CDT · View cherry3 likes this
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Jason Slusarchuk (@JasonHoots) posted · Wed, Aug 20 9:09am · View  

I came across this Forbes article from last year that highlights an underserved, but rapidly growing audience on social - seniors. If our broader goals for social media in healthcare include better quality and lower costs, perhaps now would be the time to engage more frequently with seniors on line. I think when you consider that, as a population, seniors tend to incur higher healthcare costs due to increased rates of chronic illness, social media could be an effective tool for helping this demographic manage their conditions more effectively. Especially for those who may feel disconnected due to smaller support groups.

I would love to hear if anyone has come across examples of healthcare providers effectively using social media to connect with seniors. Thanks! [...]

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Pat Elliott (@pelliott) responded:

Hi Jason, thanks for bringing up this topic. The article is an interesting take on the commercial side of marketing to seniors online, which is indeed often ignored. Most people don't realize that Medicare has been in the forefront of developing online patient portals for those 65 and older, and moving seniors online to manage their health records and other aspects of care. Seniors with chronic conditions have long been very active online in the [...]

Posted Tue, Aug 19 at 11:04pm CDT · View Sarah Ives and Jason Slusarchuk like this

Jason Slusarchuk (@JasonHoots) responded:

Great points, Pat. Thanks for sharing!

Posted Wed, Aug 20 at 9:09am CDT · View
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Jason Slusarchuk (@JasonHoots) replied to Should doctors or hospitals follow their patients on Twitter? · Fri, Aug 15 12:15pm · View  

Great story, thanks for sharing! A great example of how social media can be used to connect healthcare providers to patients and enhance the relationship.

I run a LinkedIn group dedicated to sharing stories about how social media can be used to advance healthcare and would love to share this story if you're comfortable with that?

Here's the group - https://www.linkedin.com/groups?home=&gid=6671832

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Jason Slusarchuk (@JasonHoots) replied to Should doctors or hospitals follow their patients on Twitter? · Fri, Aug 15 8:56am · View  

I think that as long as both parties are comfortable, go for it. Maybe it's a conversation physicians should bring up with their patients? To help the patient initiate a social connection, it would be great to see physicians pro-actively advertise their presence on social, encouraging patients to follow them. I wonder how many do this today?

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Jason Slusarchuk (@JasonHoots) replied to Need input from hospitals using #hcsm to build practice communities focused on [...] · Fri, Jul 25 8:58am · View  

Hi Dr. Burgess - here is a list of 52 different hashtags in use, or recently used, specifically to discuss patient safety. Dropping in on these other existing conversations might be a good place to start. http://www.symplur.com/search/Patient+Safety

Hope that helps!

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Jason Slusarchuk (@JasonHoots) replied to Hi. I'm looking for feedback on how other large organizations handle individual [...] · Mon, Jul 21 9:48am · View  

Hi Christine. I can't speak on behalf of an academic medical center, however I do work in social media, primarily with healthcare providers, and I am seeing a rise in use of social across healthcare disciplines/groups.

As it happens, I'm currently working with a large multi-hospital/academic medical system that is looking at strategies for rolling out social across their many physician practices. They, like most health systems I think, want their organization to be more active on social, but are generally concerned about patient privacy risks, social governance, etc. Fortunately, there are platforms available that can help a health system open up social to more employees while simultaneously enforcing content/publishing policies (HIPAA, PII etc.), establishing appropriate workflows and providing the oversight needed to manage [...]

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Jason Slusarchuk (@JasonHoots) replied to What's in a tagline? · Tue, Jun 24 9:17am · View  

Advancing Healthcare Through Community (For the Health and Well Being of All)

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