Social Media Health Network

Bringing the Social Media Revolution to Health Care

Meredith Gould (@meredithgould)

Community Manager, Mayo Social Media Health Network 

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Meredith Gould's Interests

death and dying social media content development content curation medical education patient education health literacy healthcare marketing patient advocacy digital strategy

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digital strategy content development content curation

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Activity by Meredith Gould

Meredith Gould (@meredithgould) posted · Thu, Oct 16 6:05am · View  

Proudly Platinum! Announcing our 2014 #MCCSM Platinum Fellows

Note: Our Platinum Fellows are all early adopters of healthcare social media and, as a result, have a long view of how both #hcsm and #mccsm have evolved. And so, while gathering information for this announcement, I asked them to provide three words that would characterize their experience of healthcare social media over time -- from the beginning to now.

  • Chris Boyer: Community, Engagement. Measurable
  • Shel Holtz: Inclusive, Accelerated, Patient-centric
  • Matt Katz: Humility, Integrity, Connected
  • Reed Smith: Surprising, Impactful, Fresh



Chris Boyer

Platinum Fellow Badge

Chris Boyer (@Chris Boyer)

Chris Boyer is the Associate Vice [...]

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Meredith Gould (@meredithgould) replied to Register for Social Media Week at Mayo Clinic · Mon, Oct 13 2:36pm · View  

Mayo Clinic in Rochester is located at: 1216 2nd St SW
Rochester, MN 55902 Here's a Google map link: All events will be at the subway level of the Grand Kahler Hotel.

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Meredith Gould (@meredithgould) posted · Thu, Oct 9 1:58pm · View  

Meet Our 1st Silver Fellow: Lisa Ramshaw


Lisa Ramshaw

Many have participated in our Social Media Residency and quite a few have completed Bronze Fellow requirements. To date, only Lisa Ramshaw has achieved Silver Fellow status.

I had the up-energy and downright fun experience of working closely with Lisa to finalize her mini-white paper: Creating a Social Media Revolution One Hospital at a Time (PDF).

As Director, Communications & Marketing for the Australian Private Hospitals Association (APHA), Lisa creates and implements marketing and communications campaigns for 300 member hospitals across Australia.

During this year's member meeting (Thursday, October 23) she'll talk about her social media efforts and accomplishments for APHA.  Spoiler Alert: Lisa has [...]

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Meredith Gould (@meredithgould) posted · Wed, Oct 1 4:39pm · View  

Announcement: Welcoming Another 2014 Patient-Caregiver Scholarship Recipient


Late last week,  2014 Patient-Caregiver Scholarship recipient Alanna Wong contacted us with regrets about not being able to undertake the significant travel required to get from Hawaii to Minnesota -- 11 hours and 3 transfers! With regret we accepted this reality, offered our very best wishes to Ms. Wong, and contacted the first runner-up in this year's essay contest. Meet...


Danielle Ripley-Burgess (@DanielleisB),  a two-time colon cancer survivor who works as the Director of Communications for Fight Colorectal Cancer.

She was diagnosed with colon cancer a few weeks after her 17th birthday in 2001 and again at age 25 in 2009. During more than a decade of survivorship she’s gotten involved [...]

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Meredith Gould (@meredithgould) posted · Mon, Sep 29 6:15am · View names Mayo Clinic #1 Social Media Friendly Hospital

badge_2014_social_mediaWe practice what we teach...
and are honored that has named Mayo Clinic as #1 on its 2014 list of the top 100 most social media friendly hospitals.

How did we zoom to the top?

NurseJournal staffers collected data about Twitter and Facebook use by 800 hospitals. In reviewing the list, we're also delighted to see members of the Social Media Health Network are among the other 99 hospitals mentioned.

Mayo Clinic, through its Center for Social Media and Social Media Health Network, is committed to helping peers in health care learn to engage effectively through social media.

Thanks,, we appreciate having our mission and vision [...]

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Meredith Gould (@meredithgould) replied to Start Social Media Week with our Residency · Fri, Sep 12 1:17pm · View  

Yes and I'll post more publicly too: all residents are invited to an optional get-together on Sunday night (6-8) for hands-on help w/tech as needed...also food!

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Meredith Gould (@meredithgould) replied to Mark Hathaway - Patient/Caregiver Scholarship 2014 · Sun, Aug 31 7:14am · View  

Rosie, We announced the scholarship recipients were announced last week: Many wonderful applicants!

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Meredith Gould (@meredithgould) replied to Announcing: 2014 Patient-Caregiver Scholarship Recipients · Wed, Aug 27 8:50am · View  

Richard, Please be assured that we received entries from caregivers as well as patients, and representatives from both cohorts made it to the final round. As someone who has served as a caregiver (unpaid) and personal aide (paid...if $5.50/hr. qualifies as pay), I deeply appreciate the efforts of organizations like Well Spouse.

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