Social Media Health Network

Bringing the Social Media Revolution to Health Care

Items tagged as "policies"

Posting About a Patient, Part 2

You just saw a patient with the strangest symptoms you've ever seen. You have a copy of the lab report detailing some of the blood test findings, so you decide to remove the patient’s name and post it on Facebook to see if your colleagues can figure out the case. [...]

Created by Randy Schwarz

Posting About a Patient

You had a difficult run-in today with a patient you just don’t like. Which of the following Facebook posts would be appropriate? Sheila the nurse posts: A. Mrs. Jones was here again today. What is her problem??? B. Sometimes, my job is a challenge. C. We had a patient who screamed and whined [...]

Created by Randy Schwarz

Online Recommendation

A former colleague who left Mayo Clinic a few years ago has called you and said he is looking for a new job. He asks you to write an online recommendation about your experiences with him on LinkedIn. Is this appropriate? A. Yes B. No

Created by Randy Schwarz

Friending Your Employees

You are a supervisor at Mayo Clinic. You decide that Facebook would be a great way to communicate with your employees at work, whether through private groups or just on each other’s walls. An employee has not responded to your friend request. Should you be upset? A. Yes, your employee is clearly [...]

Created by Randy Schwarz

Friending Patients

Mayo Clinic strongly discourages its health care professionals from friending their patients, whether the patient initiates the request or not. It may be acceptable in some limited situations. Which of the following reasons would NOT be an appropriate exception to the no-friending guideline? A. You don’t plan to see the patient [...]

Created by Randy Schwarz

HIPAA & Third World Countries

You’re friends in real life and on Facebook with a resident who just got back from a medical mission trip in Guatemala. You see that she posted photos of the temporary clinic, some of her patients, and a fascinating photo of patient’s skin condition. What should you do? A. Nothing, there [...]

Created by Randy Schwarz

Venting About Work

You had a terrible day at work, and you just need to vent about your supervisor to someone. Your Facebook profile is private, so you go there and detail the awful time you've had with your work unit today for your friends and family. Is this a problem? A. Yes – [...]

Created by Randy Schwarz


You’re proud to work at Mayo Clinic, and you tell the world you work here on your Twitter and Facebook profiles. You even include a disclaimer stating that the opinions you share are your own and not that of your employer’s. You’re having a fantastic time on spring break in [...]

Created by Randy Schwarz

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