Social Media Health Network

Bringing the Social Media Revolution to Health Care

Items tagged as "social media knowledge"

Online Recommendation

A former colleague who left Mayo Clinic a few years ago has called you and said he is looking for a new job. He asks you to write an online recommendation about your experiences with him on LinkedIn. Is this appropriate? A. Yes B. No

Created by Randy Schwarz

Friending Your Employees

You are a supervisor at Mayo Clinic. You decide that Facebook would be a great way to communicate with your employees at work, whether through private groups or just on each other’s walls. An employee has not responded to your friend request. Should you be upset? A. Yes, your employee is clearly [...]

Created by Randy Schwarz

Friending Patients

Mayo Clinic strongly discourages its health care professionals from friending their patients, whether the patient initiates the request or not. It may be acceptable in some limited situations. Which of the following reasons would NOT be an appropriate exception to the no-friending guideline? A. You don’t plan to see the patient [...]

Created by Randy Schwarz

HIPAA & Third World Countries

You’re friends in real life and on Facebook with a resident who just got back from a medical mission trip in Guatemala. You see that she posted photos of the temporary clinic, some of her patients, and a fascinating photo of patient’s skin condition. What should you do? A. Nothing, there [...]

Created by Randy Schwarz

Venting About Work

You had a terrible day at work, and you just need to vent about your supervisor to someone. Your Facebook profile is private, so you go there and detail the awful time you've had with your work unit today for your friends and family. Is this a problem? A. Yes – [...]

Created by Randy Schwarz


You’re proud to work at Mayo Clinic, and you tell the world you work here on your Twitter and Facebook profiles. You even include a disclaimer stating that the opinions you share are your own and not that of your employer’s. You’re having a fantastic time on spring break in [...]

Created by Randy Schwarz

Social Media Profiles

When you create a social media profile for yourself, which is NOT appropriate to do? A. Use the Mayo Clinic logo as your profile picture B. Say that you work at Mayo Clinic on your profile C. Use Mayo Clinic as part of your account name (e.g. @MayoClinicJoe) D. All of the above E. [...]

Created by Randy Schwarz

Tweeting a Recommendation

One of your Twitter friends tweeted the following: You want to recommend Mayo Clinic. Which of the following responses would be the most appropriate as a Mayo employee?   A. @Friend Come to Mayo Clinic—they have the best orthopedic surgeons in the world! B. @Friend Try @Mayo Clinic—they’re ranked #1 in ortho in [...]

Created by Randy Schwarz

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